Heads up: Mismatch of Debicheck Disputes response files vs settlements

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The scheduled maintenance has been completed.

Posted Sep 28, 2023 - 14:00 CAT

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Posted Sep 28, 2023 - 09:00 CAT

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Dear Valued Client

This notification serves to inform you that we are aware of the fact that some of the dispute settlements are not debited on the same day the response file is processed.

The root cause has been identified and a fix can only be implemented after the month-end freeze to address this.

We do apologise for the inconvenience caused.

Yours sincerely
The Absa Team

Posted Sep 28, 2023 - 08:33 CAT