BankTech Platform and Components
All Systems Operational

About This Site

Welcome to the BankTech real-time status page, where we provide information and updates on our applications, our APIs and other services. Our platform is continuously monitored for outages, slowdowns, or other issues, and should there be any interruptions in service, we will provide status updates here.
We also monitor outages, issues and scheduled maintenance at the main acquiring banks, which we will post here.

BankTech Platform Operational
90 days ago
99.87 % uptime
Today
BankTech API Operational
90 days ago
99.87 % uptime
Today
BankTech Web App Operational
90 days ago
99.87 % uptime
Today
Bank Integrations Operational
90 days ago
99.93 % uptime
Today
Standard Bank Host - Submission Service Operational
90 days ago
99.93 % uptime
Today
Standard Bank Host - Results Service Operational
90 days ago
99.93 % uptime
Today
Standard Bank API - DebiCheck Authentication Service Operational
90 days ago
99.93 % uptime
Today
ABSA Host - Submission Service Operational
90 days ago
99.93 % uptime
Today
ABSA Host - Result Service Operational
90 days ago
99.93 % uptime
Today
ABSA CAPI - DebiCheck Authentication Service Operational
90 days ago
99.89 % uptime
Today
Nedbank Host - Submission Service Operational
90 days ago
99.93 % uptime
Today
Nedbank Host - Result Service Operational
90 days ago
99.93 % uptime
Today
Nedbank API - DebiCheck Authentication Service Operational
90 days ago
99.93 % uptime
Today
Data Services Operational
90 days ago
99.78 % uptime
Today
Bank Account Verification Operational
90 days ago
99.63 % uptime
Today
RSA ID Verification Operational
90 days ago
99.93 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Paytec Service Ticketing Operational
90 days ago
100.0 % uptime
Today
BankTech Platform (non-production) Operational
90 days ago
99.87 % uptime
Today
BankTech Web App Sandbox Operational
90 days ago
99.87 % uptime
Today
BankTech API Sandbox Operational
90 days ago
99.87 % uptime
Today
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 28, 2024

No incidents reported today.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024
Resolved - Dear Valued Client,

We would like to inform you that, due to a system-related issue, FNB processed the incorrect unpaid reason code for the debit order process on Saturday, 18 May 2024. Unpaid orders were processed with reason code 026 (No such account) instead of 002 (Not provided for). We will forward the list of impacted clients once it is received.

Kind regards
Support team

May 20, 00:30 CAT
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.