BankTech Platform and Components
All Systems Operational

About This Site

Welcome to the BankTech real-time status page, where we provide information and updates on our applications, our APIs and other services. Our platform is continuously monitored for outages, slowdowns, or other issues, and should there be any interruptions in service, we will provide status updates here.
We also monitor outages, issues and scheduled maintenance at the main acquiring banks, which we will post here.

BankTech Platform Operational
90 days ago
100.0 % uptime
Today
BankTech API Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Operational
90 days ago
100.0 % uptime
Today
Bank Integrations Operational
90 days ago
99.98 % uptime
Today
Standard Bank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank Host - Results Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank API - DebiCheck Authentication Service Operational
90 days ago
99.92 % uptime
Today
ABSA Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Result Service Operational
90 days ago
100.0 % uptime
Today
ABSA CAPI - DebiCheck Authentication Service Operational
90 days ago
99.97 % uptime
Today
Nedbank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Result Service Operational
90 days ago
100.0 % uptime
Today
Nedbank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Operational
90 days ago
100.0 % uptime
Today
RSA ID Verification Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Paytec Service Ticketing Operational
90 days ago
100.0 % uptime
Today
BankTech Platform (non-production) Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Sandbox Operational
90 days ago
100.0 % uptime
Today
BankTech API Sandbox Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022
Completed - The scheduled maintenance has been completed.
May 22, 04:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 02:00 CAT
Scheduled - Dear Client

This notification serves to confirm that First Rand Bank Pty Ltd will be deploying maintenance on their infrastructure on the 22nd May 2022.

Implementation Times:
Start time: 2:00am on Sunday 22/05/2022
End time: 4:00am on Sunday 22/05/2022

Downtime:
Debicheck communication between First Rand Bank and Bankserv will not be operational.

The change will be closely monitored by our support teams.

Kind regards

May 21, 11:11 CAT
May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022
Completed - The scheduled maintenance has been completed.
May 15, 05:01 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 00:00 CAT
Scheduled - Notification to confirm that Absa Bank Ltd is conducting a planned upgrade on one of the core applications.

Downtime:
There might be intermittent downtime during the change window.

The following services will be impacted:
- Notify Me For Business (NMB)
- RTC Payment (Real Time clearance)
- Debi-Check
- Host files

The change will be monitored.

May 13, 13:49 CAT
May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Completed - The scheduled maintenance has been completed.
May 12, 20:04 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 19:54 CAT
Scheduled - We will be undergoing scheduled maintenance during this time. Some users may experience degraded service as well as short outages.
May 12, 19:53 CAT
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.