BankTech Platform and Components
All Systems Operational

About This Site

Welcome to the BankTech real-time status page, where we provide information and updates on our applications, our APIs and other services. Our platform is continuously monitored for outages, slowdowns, or other issues, and should there be any interruptions in service, we will provide status updates here.
We also monitor outages, issues and scheduled maintenance at the main acquiring banks, which we will post here.

Uptime over the past 90 days. View historical uptime.
BankTech Platform Operational
90 days ago
100.0 % uptime
Today
BankTech API Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Operational
90 days ago
100.0 % uptime
Today
Bank Integrations Operational
90 days ago
100.0 % uptime
Today
Standard Bank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank Host - Results Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Result Service Operational
90 days ago
100.0 % uptime
Today
ABSA CAPI - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Result Service Operational
90 days ago
100.0 % uptime
Today
Nedbank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Operational
90 days ago
100.0 % uptime
Today
RSA ID Verification Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Paytec Service Ticketing Operational
90 days ago
100.0 % uptime
Today
BankTech Platform (non-production) Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Sandbox Operational
90 days ago
100.0 % uptime
Today
BankTech API Sandbox Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
DebiCheck Disaster Recovery Failback Feb 12, 2023 02:00-10:00 CAT
As received from Standard Bank:

Dear valued client

To ensure our DebiCheck core systems are compliant and recovery ready, we hereby inform you of our planned annual Disaster Recovery (DR) failover which will take place during the 2nd week of February 2023, starting this weekend.

Scheduled failover and failback, including downtime:
Failover planned for Sunday 05 February 2023 at 2:00am – 10:00am.
Failback planned for Sunday 12 February 2023 at 2:00am – 10:00am.
All DebiCheck services will be unavailable during the 02:00am – 10:00am windows.

Impact during the downtime:
Delays in processing. Files and Realtime requests will be held by Standard Bank and processed once the deployments are completed.
Please engage with your Standard Bank Transaction Account Manager should you require any further information or clarity.

Kind regards
Posted on Feb 03, 2023 - 14:24 CAT
Past Incidents
Feb 7, 2023

No incidents reported today.

Feb 6, 2023

No incidents reported.

Feb 5, 2023
Standard Bank - DebiCheck Disaster Recovery Failover
Completed - The scheduled maintenance has been completed.
Feb 5, 10:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 02:00 CAT
Scheduled - As received from Standard Bank:

Dear valued client

To ensure our DebiCheck core systems are compliant and recovery ready, we hereby inform you of our planned annual Disaster Recovery (DR) failover which will take place during the 2nd week of February 2023, starting this weekend.

Scheduled failover and failback, including downtime:
Failover planned for Sunday 05 February 2023 at 2:00am – 10:00am.
Failback planned for Sunday 12 February 2023 at 2:00am – 10:00am.
All DebiCheck services will be unavailable during the 02:00am – 10:00am windows.

Impact during the downtime:
Delays in processing. Files and Realtime requests will be held by Standard Bank and processed once the deployments are completed.
Please engage with your Standard Bank Transaction Account Manager should you require any further information or clarity.

Kind regards
Feb 3, 14:23 CAT
Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Scheduled maintenace
Completed - The scheduled maintenance has been completed.
Jan 24, 21:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 20:01 CAT
Scheduled - We will be undergoing scheduled maintenance during this time: fixing unapproving bulk collections issue.
Jan 24, 13:32 CAT
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