BankTech Platform and Components
All Systems Operational

About This Site

Welcome to the BankTech real-time status page, where we provide information and updates on our applications, our APIs and other services. Our platform is continuously monitored for outages, slowdowns, or other issues, and should there be any interruptions in service, we will provide status updates here.
We also monitor outages, issues and scheduled maintenance at the main acquiring banks, which we will post here.

Uptime over the past 90 days. View historical uptime.
BankTech Platform Operational
90 days ago
100.0 % uptime
Today
BankTech API Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Operational
90 days ago
100.0 % uptime
Today
Bank Integrations Operational
90 days ago
99.99 % uptime
Today
Standard Bank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank Host - Results Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Result Service Operational
90 days ago
100.0 % uptime
Today
ABSA CAPI - DebiCheck Authentication Service Operational
90 days ago
99.95 % uptime
Today
Nedbank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Result Service Operational
90 days ago
100.0 % uptime
Today
Nedbank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
99.97 % uptime
Today
Bank Account Verification Operational
90 days ago
99.95 % uptime
Today
RSA ID Verification Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Paytec Service Ticketing Operational
90 days ago
100.0 % uptime
Today
BankTech Platform (non-production) Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Sandbox Operational
90 days ago
100.0 % uptime
Today
BankTech API Sandbox Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024
Heads up: Absa Bank Planned Monthly Routine Maintenance on 21 July 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 21:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 14:00 CAT
Scheduled - Dear Valued Client

This notification serves to confirm that Absa Bank Ltd will be conducting a planned maintenance change on our mainframe application on 21 July 2024.

Change Window:
Start: Sunday, 21 July 2024 at 14:00 PM
End: Sunday, 21 July 2024 at 21:00 PM

Impact services:
This will impact on batch services during the change window. Limited impact anticipated on the CAPI service
RTC Payment (Real-time clearance)
Debi-Check
Host files

Downtime:
There will be intermittent downtime and therefore causing processing delays during the change window.

The change will be monitored with all support groups on high alert.
Jul 17, 08:40 CAT
Heads Up: BankServ Africa Network Upgrade Scheduled for 21 July 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 05:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 02:00 CAT
Scheduled - Dear Client

This notification serves to confirm that Bankserv Africa will be deploying an Upgrade on their infrastructure on the 21st of July 2024.

Implementation Times:
Start time: Sunday 21 July 2024: 02:00 AM
End time: Sunday 21 July 2024: 05:00 AM


Impact:
Account Holder Verification (Realtime/Batch)
Debicheck Mandate & Payments Rails
RTC-(Realtime/Batch) and CAPI

Downtime:
There will be intermittent downtime therefore causing processing delays during the change window.
Jul 18, 11:18 CAT
Jul 20, 2024
Heads up: Absa Bank Debicheck Disaster Recovery Testing scheduled for 20th July 2024.
Completed - The scheduled maintenance has been completed.
Jul 20, 23:30 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 CAT
Scheduled - Dear Client

This notification serves to make you aware that Absa Bank PTY LTD will be conducting Debicheck disaster recovery testing on the 20th of July 2024.

Implementation Times:
Start time: Saturday 20 July 2024: 22:00 PM
End time: Saturday 20 July 2024: 23:30 PM


Impacted services
Debicheck services (both Mandates and Collection services)

Downtime:
There will be intermittent downtime therefore causing processing delays during the change window.
Jul 18, 11:22 CAT
Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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