BankTech Platform and Components
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 2025 - 23:30 CAT
Scheduled - Dear Valued Client

This notification serves to confirm that BankServ Africa will be deploying maintenance on their infrastructure on
16-19 January 2025

Change Window:
Thursday, 16th January 2025 to Friday, 17th January 2025 AC Realtime Mandates, 23h30 to 00h30
Saturday, 18th January 2025 AC Collections, 18h00 to 20h00 AC Batch Mandates, 22h00 to 23h00
Saturday, 18th January 2025 to Sunday, 19th January 2025 AC Realtime Mandates, 23h30 to 00h30

Impact services:
• Debicheck Rail

Downtime:
There will be intermittent downtime and therefore causing processing delays during the change window.

Jan 16, 2025 23:30 - Jan 19, 2025 23:30 CAT

About This Site

Welcome to the BankTech real-time status page, where we provide information and updates on our applications, our APIs and other services. Our platform is continuously monitored for outages, slowdowns, or other issues, and should there be any interruptions in service, we will provide status updates here.
We also monitor outages, issues and scheduled maintenance at the main acquiring banks, which we will post here.

BankTech Platform Operational
90 days ago
100.0 % uptime
Today
BankTech API Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Operational
90 days ago
100.0 % uptime
Today
Bank Integrations Under Maintenance
90 days ago
100.0 % uptime
Today
Standard Bank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank Host - Results Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank API - DebiCheck Authentication Service Under Maintenance
90 days ago
100.0 % uptime
Today
ABSA Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Result Service Operational
90 days ago
100.0 % uptime
Today
ABSA CAPI - DebiCheck Authentication Service Under Maintenance
90 days ago
100.0 % uptime
Today
Nedbank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Result Service Operational
90 days ago
100.0 % uptime
Today
Nedbank API - DebiCheck Authentication Service Under Maintenance
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Operational
90 days ago
100.0 % uptime
Today
RSA ID Verification Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Paytec Service Ticketing Operational
90 days ago
100.0 % uptime
Today
BankTech Platform (non-production) Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Sandbox Operational
90 days ago
100.0 % uptime
Today
BankTech API Sandbox Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Heads up: BankServ Africa Maintenance Scheduled 19 January 2025

Dear Valued Client

This notification serves to confirm that BankServ Africa will be deploying maintenance on their infrastructure on 19 January 2025

Change Window:
Start: Sunday, 19 January 2025 at 15:00 PM
End: Sunday, 19 January 2025 at 17:00 PM


Impact services:
• Debicheck Rail
• AVS (Account holder verification) (Realtime/Batch)

Downtime:
There will be intermittent downtime and therefore causing processing delays during the change window.

Posted on Jan 16, 2025 - 10:43 CAT
Past Incidents
Jan 18, 2025

No incidents reported today.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

Unresolved incident: Heads up: OS Kernel Patches Update Schedule 2025 – AWS, Selby and Randburg [PASA-PASA.FID7614].

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.