BankTech Platform and Components
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 2025 - 20:00 CAT
Scheduled - Dear Valued Client

This notification serves to confirm that Absa Bank Ltd will be conducting a planned maintenance upgrade on our mainframe application on 13-14 September 2025.

Change Window:
Start: Saturday 13 September 2025 at 20:00 PM
End: Sunday 14 September 2025 at 09:00 AM

Impact services:
This will impact below services during the change window.
RTC Payment (Real-time clearance)
Notify Me for Business (NMB)
Host Files
AVS (Batch)

Client impact:
There will be intermittent downtime during the change window and a delay with the delivery of bank statements and response files on Sunday morning. The estimated time for the backlog of files to be cleared is around 11:00 AM.

Sep 13, 2025 20:00 - Sep 14, 2025 09:00 CAT

About This Site

Welcome to the BankTech real-time status page, where we provide information and updates on our applications, our APIs and other services. Our platform is continuously monitored for outages, slowdowns, or other issues, and should there be any interruptions in service, we will provide status updates here.
We also monitor outages, issues and scheduled maintenance at the main acquiring banks, which we will post here.

BankTech Platform Operational
90 days ago
100.0 % uptime
Today
BankTech API Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Operational
90 days ago
100.0 % uptime
Today
Bank Integrations Under Maintenance
90 days ago
100.0 % uptime
Today
Standard Bank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank Host - Results Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Submission Service Under Maintenance
90 days ago
100.0 % uptime
Today
ABSA Host - Result Service Under Maintenance
90 days ago
100.0 % uptime
Today
ABSA CAPI - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Result Service Operational
90 days ago
100.0 % uptime
Today
Nedbank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Operational
90 days ago
100.0 % uptime
Today
RSA ID Verification Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Paytec Service Ticketing Operational
90 days ago
100.0 % uptime
Today
BankTech Platform (non-production) Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Sandbox Operational
90 days ago
100.0 % uptime
Today
BankTech API Sandbox Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 13, 2025

Unresolved incident: Heads up: Absa Bank Planned Routine Mainframe Upgrade on 13-14 September 2025.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Completed - The scheduled maintenance has been completed.
Sep 7, 05:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 23:00 CAT
Scheduled - Dear Valued Client

This notification serves to confirm that Absa Bank Ltd will be conducting a planned maintenance change on our mainframe application on 6-7 September 2025.

Change Window:
Start: Saturday 6 September 2025 at 23:00 PM
End: Sunday 7 September 2025 at 05:00 AM


Impact services:
This will impact below services during the change window.
RTC Payment (Real-time clearance)
Notify Me for Business (NMB)

Downtime:
There will be intermittent downtime and therefore causing processing delays during the change window.
The change will be monitored with all support groups on high alert.

Yours sincerely
The Absa Team

Sep 3, 11:32 CAT
Sep 6, 2025
Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.