BankTech Platform and Components

All Systems Operational

About This Site

Welcome to the BankTech real-time status page, where we provide information and updates on our applications, our APIs and other services. Our platform is continuously monitored for outages, slowdowns, or other issues, and should there be any interruptions in service, we will provide status updates here.
We also monitor outages, issues and scheduled maintenance at the main acquiring banks, which we will post here.

Uptime over the past 90 days. View historical uptime.
BankTech Platform Operational
90 days ago
100.0 % uptime
Today
BankTech API Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Operational
90 days ago
100.0 % uptime
Today
Bank Integrations Operational
90 days ago
100.0 % uptime
Today
Standard Bank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank Host - Results Service Operational
90 days ago
100.0 % uptime
Today
Standard Bank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
ABSA Host - Result Service Operational
90 days ago
100.0 % uptime
Today
ABSA CAPI - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Submission Service Operational
90 days ago
100.0 % uptime
Today
Nedbank Host - Result Service Operational
90 days ago
100.0 % uptime
Today
Nedbank API - DebiCheck Authentication Service Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
99.99 % uptime
Today
Bank Account Verification Operational
90 days ago
99.98 % uptime
Today
RSA ID Verification Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Paytec Service Ticketing Operational
90 days ago
100.0 % uptime
Today
BankTech Platform (non-production) Operational
90 days ago
100.0 % uptime
Today
BankTech Web App Sandbox Operational
90 days ago
100.0 % uptime
Today
BankTech API Sandbox Operational
90 days ago
100.0 % uptime
Today
Jira Service Management Service Portal Operational
Jira Service Management Jira Service Management Email Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Heads up: Industry Change in collaboration with PayInc on 6 and 8-9 October 2025 Part 3 Oct 8, 2025 23:00 - Oct 9, 2025 02:00 CAT

Dear Valued Client

This notification serves to confirm that Absa Bank Ltd will be conducting a planned change on our mainframe application on 6 and 8-9 October 2025.

Change Window:
Start: Wednesday, 8 October 2025 at 23:00 PM
End: Thursday, 9 October 2025 at 02:00 AM

Impact services:
This will impact on below services during the change window.
Debi-Check
Host Files


Downtime:
There will be intermittent downtime and therefore causing processing delays during the change window.
The change will be monitored with all support groups on high alert.

Yours Sincerely

The Absa Team
Posted on Oct 03, 2025 - 09:57 CAT
Oct 8, 2025

No incidents reported today.

Oct 7, 2025
Banktech AVS outage - Standard Bank investigating 2025-10-07
Resolved - Standard Bank have confirmed that this issue has been resolved.
Oct 7, 16:04 CAT
Investigating - Good day all,

Please note that we are experiencing an AVS-R outage due to a problem with our AVS-R partner bank. Currently, this issue is causing all other participating banks (ABSA, Capitec, FNB, and Nedbank) to fail to find an account when checked via Banktech.

Standard Bank is currently investigating the issue, and we are awaiting feedback.

Our apologies for the inconvenience this has caused. We are monitoring

Kind regards
Banktech Team.
Oct 7, 14:40 CAT
Oct 6, 2025
Heads up: Industry Change in collaboration with PayInc on 6 and 8-9 October 2025 Part 2
Completed - The scheduled maintenance has been completed.
Oct 6, 22:30 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 21:00 CAT
Scheduled - Dear Valued Client

This notification serves to confirm that Absa Bank Ltd will be conducting a planned change on our mainframe application on 6 and 8-9 October 2025.

Change Window:
Start: Monday, 6 October 2025 at 21:00 PM
End: Monday, 6 October 2025 at 22:30 PM

Impact services:
This will impact on below services during the change window.
AVS Batch

Yours Sincerely

The Absa Team
Oct 3, 09:57 CAT
Heads up: Industry Change in collaboration with PayInc on 6 and 8-9 October 2025 Part 1
Completed - The scheduled maintenance has been completed.
Oct 6, 07:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 05:00 CAT
Scheduled - Dear Valued Client

This notification serves to confirm that Absa Bank Ltd will be conducting a planned change on our mainframe application on 6 and 8-9 October 2025.

Change Window:
Start: Monday, 6 October 2025 at 05:00 AM
End: Monday, 6 October 2025 at 07:00 AM

Impact services:
This will impact on below services during the change window.
RTC Payment (Real-time clearance)
Capi/Payshap

Yours Sincerely

The Absa Team
Oct 3, 09:56 CAT
Heads up: Absa Bank Planned Routine Maintenance on 6 October 2025
Completed - The scheduled maintenance has been completed.
Oct 6, 01:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 00:30 CAT
Scheduled - Dear Valued Client

This notification serves to confirm that Absa Bank Ltd will be conducting a planned maintenance change on our mainframe application on 6 October 2025.

Change Window:
Start: Monday, 6 October 2025 at 00:30 AM
End: Monday, 6 October 2025 at 01:00 AM

Impact services:
This will impact on batch services during the change window. Limited impact anticipated on the CAPI service.
RTC Payment (Real-time clearance)

Downtime:
There will be intermittent downtime and therefore causing processing delays during the change window.
The change will be monitored with all support groups on high alert.

Yours Sincerely
The Absa Team
Oct 3, 10:01 CAT
Oct 5, 2025
B2Bi Batch systems maintenance impact on DebiCheck / Registered Mandate Services
Completed - The scheduled maintenance has been completed.
Oct 5, 00:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 18:00 CAT
Scheduled - Please be advised of scheduled maintenance on the Standard Bank batch integration interface, which will affect the processing of DebiCheck and Registered Mandate services. This maintenance is part of an upgrade to our B2BI environment.

Deployment schedule:

Maintenance Period
Day: Saturday, 4 October 2025
Start time: 18H00
End time: 24H00
Scheduled downtime: 6 Hours

Impact:
During the maintenance window, no batch submissions related to DebiCheck or Registered Mandate services (including collections and mandates) will be processed.

Client action request:

Kindly refrain from submitting any batch DebiCheck or Registered Mandate requests during the scheduled downtime.
Please note that any submissions made during this period will not be processed and will need to be resubmitted once the system becomes available.
We thank you for your continued support and apologise for any inconvenience.


Regards

Standard Bank
Oct 3, 10:19 CAT
Oct 4, 2025
Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

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